Job Description:：

1. Answer student user inquiries and handle student user issues.

2. Maintain and promote the pre-sales management process from course consultation to becoming a formal student.

3. Responsible for North American users, working hours (Vancouver time) 03:00pm-11:00pm.

4. Work in our offices in Vancouver / Seattle. Homebase unaccepted.

Job Requirements:

I. Necessary conditions:

1. Native English speaker.

2. Proficient in computer operating system and common office software, proficient in sending and receiving emails.

3. Live in North America (office space is provided in Vancouver and Seattle, and remote work is required in other areas)

II. Preferred conditions:

1. Those with relevant experience in online customer service are preferred.

2. Those with relevant work experience in college admission exam preparation are preferred.

Resume Submission:

Send your resume to recruiting@ivyexpert.com